KUALA LUMPUR (Oct 21): The Employees Provident Fund (EPF) said today it will temporarily close all its offices and counters across Selangor, Kuala Lumpur (KL) and Labuan from tomorrow until further notice due to the enforcement of the conditional movement control order (CMCO) imposed by the government to curb the Covid-19 pandemic.

The decision to temporarily close the EPF's Selangor, Kuala Lumpur and Labuan branches follows the CMCO and recent directive for employees to work from home in the state of Selangor and Federal Territories of Kuala Lumpur and Labuan, the EPF said in a statement today.

"The EPF is taking a very cautious stand with regard to the increasing number of [new] Covid-19 cases in this state (Selangor and the federal territories) and around the country as a whole.

"While we understand the closures may pose some inconveniences to the public, we remain focused on prioritising the health and safety of our members and employers from different locations who [would otherwise] visit our counters and offices every day," the EPF said.

As a result of the branch closures, the EPF said all prior appointments made online to visit the EPF's offices in Selangor, Kuala Lumpur and Labuan will be cancelled with immediate effect.

EPF members who have made appointments to visit these offices during the CMCO period will have to reschedule their appointments after the CMCO is lifted, the EPF said.

"Members and employers are urged to opt for the EPF’s online services, i-Akaun (Member) and i-Akaun (Employer), which are operating as usual. Payment for contributions can still be made through Internet banking, over the counter at registered bank agents and via the i-Akaun (Employer) portal on the EPF's website.

"Members and employers are advised to obtain [related] information only from the EPF’s official channels,” the EPF said.

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