Sunway Velocity Mall launches ‘Priority Customer’ initiative

KUALA LUMPUR (June 12): Sunway Velocity Mall today launched its "Priority Customer" campaign, targeted at senior citizens, pregnant women, and persons with disabilities (PWDs), in line with its Your Safe Space, Our Safe Space’ initiative.

Its general manager Phang Sau Lian said it is the first mall to launch this initiative, which will ease the shopping experience of shoppers within these categories alongside the mall’s other standard operating procedures (SOPs) at its more than 400 participating outlets.

“We understand that the public with different circumstances would still need to visit shops for essentials and necessities during this Recovery Movement Control Order (RMCO) period; that is why we have initiated this “Priority Customer” campaign to provide a more caring and safer space for these higher-risk categories at Sunway Velocity Mall.

“As a ‘Priority Customer’, patrons of Sunway Velocity Mall can be assured that they will have priority preference when entering shops, from 12 noon to 6pm daily,” she said in a statement here today.

According to her, the registration for "Priority Customer" can be done in a few simple steps online, between 11am and 3pm a day before the planned visit to the mall, and successful registrations can then collect the "Priority Customer" wristband from the Customer Care Counter at Ground Floor before proceeding to priority shopping.

“Sunway Velocity Mall is also continuing its precautionary measures and sanitising efforts throughout the mall. 

“Meanwhile, ‘Your Safe Space, Our Safe Space’ initiative continues to provide shoppers and retailers with peace of mind from the time they enter to the time they leave Sunway Velocity Mall,” she added.

For more information about the “Priority Customer” initiative and its relevant terms & conditions, visit or contact 03-2786 3970. 

For more information on Sunway Velocity Mall’s efforts in the #newnormal, check out its continuous efforts at

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