KUALA LUMPUR (March 20): Telemedicine service provider Doc2Us is urging doctors and healthcare professionals (HCPs) available to join the Doc2Us COVID-19 Task Force, a voluntary telemedicine service to help the public gain adequate information about the spread and management of the Covid-19 epidemic and reduce patient-medical healthcare specialist contact. Doc2Us is a Malaysian-based mobile application that connects patients to a healthcare professional to get medical advice instantly.
In a statement today, Doc2Us chief executive officer Dr Raymond Choy said the service would allow the general public to seek medical enquiries or ask general questions related to Covid-19 for free.
“There are currently many messages going around chat platforms and groups about alleged tips and old wives tales to prevent or cure a Covid-19 infection that are untrue.
“Yet many people believe these messages are harmful to public health as they are not sanctioned by the World Health Organization (WHO) and the Ministry of Health (MoH) Malaysia,” he said.
Choy said the task force will only provide general enquiry about the spread of Covid-19, the symptoms, as well as proper hygiene, quarantine or social distancing steps that we must take at this time.
He said the volunteer medical health specialist will always advise and direct users that claim or show symptoms similar to a Covid-19 infection to a public healthcare channel, in which MoH will take appropriate measures to screen them.
“We believe that the time and expertise of our volunteers from the task force will help contribute positively in the midst of this public health crisis.
“We also want to take the opportunity to urge people who exhibit symptoms resembling a Covid-19 infection to reach out to MoH for screening and the next necessary steps,” said Choy.