PETALING JAYA (July 1): The Malaysian Institute of Estate Agents (MIEA) welcomes Chan Ai Cheng, S.K. Brothers Realty (Malaysia) Sdn Bhd general manager, as the association’s president for the 2021 - 2023 term.

MIEA announced the new line up of the board of directors for the term today via a media statement. Chan will take office together with another 17 board members starting today. Chan together with the other board members were elected by members.

An industry stalwart for around 20 years, Chan is the daughter of MIEA past president Charlie Chan, who helmed the association in 1995 - 1997. She is also the third lady president for MIEA.

Chan has plans to help grow the membership and enhance the professionalism and integrity among its members in their service to the public.

Meanwhile, there is also great concern by registered agents about getting recruits into the profession as the lockdown is hampering new salespersons from undergoing classes for Negotiators Certification Course (NCC).

“At present, the Board of Valuers, Appraisers, Estate Agents & Property Managers Malaysia (BOVEAP) only allows classes via physical means. MIEA is appealing to heed the nation’s call to move learning to a new level and that the NCC classes be allowed to be conducted online. MIEA wants to help in the nation’s call to provide job opportunities to the unemployed by enabling them to join the profession as Real Estate Negotiators,” she said.

“There are a number of things I would like to achieve during my 3-year term. These are some of the priorities in order to alleviate the standard of our professionalism,” Chan told

One of the things that she planned is to create more certification courses and also to publish an e-publication where it provides a standard guideline for agents and the public.

“We plan to publish it once a month. This publication will be useful for agents in conducting their work and for the public to understand our business,” she added.

She noted that MIEA is also looking into supporting their  members, especially the small firms who do not have the resources and funding, through the establishment of MIEA’s agency support services. 

“By doing so, we can help these small firms by providing administrative and management services so that the agents do not have to worry about running a company and are able to focus on closing deals instead,” she said.


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