Housing ministry to take stern action against underperforming waste concessionaires—Nga

• “Solid waste management services are crucial, not only in tourist destinations, but also in residential areas, as they directly impact the comfort and well-being of the people."

KUALA LUMPUR (July 15): The Ministry of Housing and Local Government (KPKT) will take firm action, including imposing penalties and terminating the services of solid waste management concessionaires that fail to fulfil their responsibilities.

Its minister, Nga Kor Ming (pictured), said that all local authorities (PBT) are urged to closely monitor cleanliness levels in their respective areas, and ensure that concessionaires carry out solid waste collection efficiently and in accordance with the established schedule.

“Solid waste management services are crucial, not only in tourist destinations, but also in residential areas, as they directly impact the comfort and well-being of the people.

“For concessionaires that fail to deliver satisfactory service, such as neglecting scheduled garbage collection or failing to meet their scope of work, KPKT will not hesitate to impose penalties or terminate their contracts,” he said in a statement.

Nga said that residents in seven states governed under Act 672 can lodge complaints related to garbage collection, road and drain cleaning, public area maintenance, and grass cutting, through the Solid Waste Management and Public Cleansing Management Corporation (SWCorp), via WhatsApp at 013-210 7472.

“I have instructed SWCorp to carry out immediate cleaning works, including in hillside areas that fall outside the scheduled scope, as part of their corporate social responsibility,” he said.

He added that a surprise inspection was also conducted in the area on Monday, to ensure the cleaning efforts had been properly executed.

Nga also expressed his appreciation to His Majesty Sultan Ibrahim, King of Malaysia, for highlighting the issue of clogged drains and garbage accumulation around Jalan Gallagher, here, last Saturday.

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