JMBs and MCs advised to comply with SOPs during pandemic
Chur Associates founder and managing partner Chris Tan: If you want the authority to exercise discretion, you have to be reasonable. If you are supposed to renew certificates within the MCO (Movement Control Order) period but you can’t do it, you need to show you had tried to do so and have the evidence to prove that for instance you contacted the authority via phone call, email or registered post.